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FAQ

Find answers to frequently asked questions on how to use gloww.

Pricing

You sure can! gloww is currently free, and we’re planning to introduce a Pro version soon. The free version will still include tons of features and content that will allow you to create fun, interactive and highly-engaging live video sessions.

When we introduce gloww Pro, it will cost $24.99 per user per month. Volume discounts will also be available for large teams. gloww’s Pro version will include additional features to help hosts make their live video sessions even more amazing, like a larger audience capacity, no time limits, premium content and templates, and much more.

For more information, please visit our pricing page at https://gloww.com/pricing/

Account & Team

Yes, you would need to sign up with your Google or Facebook account or with your email address in order to create and host a gloww session.

No, participants can join gloww anonymously by clicking the invitation link provided to them and entering a nickname.

Yes. When you create a gloww invitation link, you can select the ‘participants need to ask to join’ option, which enables you to approve them when they join the session.

Yes, you can share your gloww session by following these steps:

  1. Go to http://app.gloww.com
  2. Locate your session and hover over it with  your mouse.
  3. Click the … icon and select ‘Share’
  4. Enter the email address of your teammate.
  5. Click ‘Send’.

Getting started & Features

Here’s a short ‘getting started’ tutorial:

https://intercom.help/gloww/en/articles/6043387-getting-started-tutorial

Yup! Here’s how you can pre-schedule a session:

1. Click on the ‘Invitation links’ button

  1. Click on ‘New Invitation’
  2. Give your invitation a descriptive nickname and then click the ‘Create’ button
  3. Copy the invitation link URL to your clipboard by clicking on the ‘Copy’ button
  4. Send the invitation link to your participants ahead of time, any way you like: via Calendar invite, email, Whatsapp, Slack, etc.
  5. When you’re ready to go live, you can start the session from the ‘Invitation links’ window or by using the same link while you’re logged-in to gloww.

 

Yes! You can record a gloww session by clicking on the record button n the gloww session player.

Once the session is completed, glow will send the recording link to the email associated with your account.

gloww supports up to 60 people per session. We are working to support up to 200 in the next 2-3 months.

gloww provides everything you need to create and host a live interactive video session, so there’s no need to use any other video conferencing platform.

Yes, just mark a scene (or ‘slide’, as some users call it) in the storyboard and copy it either by using the right-click menu, or Ctrl + C on your keyboard (Windows) or Cmd+C (Mac).

Currently, gloww doesn’t support streaming to other platforms, but we’ll be adding this functionality in the future.

System requirements & compatibility

No, gloww is a browser-based application that doesn’t require users to download any software.

Yes, gloww supports Android and iPhone mobile devices with the following operating system versions:

  • iPhone with iOS version 15 and up with one of these browsers:
    • Chrome browser version 101 and up
    • Safari browser version 15 and up
  • iPhone with iPadOS version 15 and up with one of these browsers:
    • Chrome browser version 101 and up
    • Safari browser version 15 and up
  • Android smartphone or tablet with version 10
    and up with a Chrome browser version 101 and up

No, currently you can only use the gloww editor and host a live session using a Windows or Mac computer ideally, with a Chrome browser.

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