/
/
Solving Network and Firewall Connection Issues

Solving Network and Firewall Connection Issues

Ensure a smoother connection experience by troubleshooting and resolving network and firewall-related issues that may arise during use.

1. If you’re trying to make calls to and from a network behind a corporate firewall or through a VPN, ensure that your network’s Firewall/VPN setup allows access to the following domains:

Domain/IPPortsProtocolsUsage
*.daily.co
*.wss.daily.co
80,443TCPWebRTC scripts
WebRTC signaling
prod-ks.pluot.blue80,443TCPICE negotiation
* (all hosts)40000-65534UCPMedia communication
turn.cloudflare.com

List of IPs: https://developers.cloudflare.com/calls/turn/faq/#i-need-to-allowlist-whitelist-cloudflare-calls-turn-ip-addresses-which-ip-addresses-should-i-use
443,5349TCPMedia communication (TURN)
turn.cloudflare.com

List of IPs: https://developers.cloudflare.com/calls/turn/faq/#i-need-to-allowlist-whitelist-cloudflare-calls-turn-ip-addresses-which-ip-addresses-should-i-use
3478UDP,TCPICE negotiation (STUN/TURN)
*.stun.twilio.com
*.turn.twilio.com

List of IPs: https://www.twilio.com/docs/stun-turn/regions
443,5349TCPMedia communication (TURN)
*.stun.twilio.com
*.turn.twilio.com

List of IPs: https://www.twilio.com/docs/stun-turn/regions
3478UDP,TCPICE negotiation (STUN/TURN)
*.xirsys.com

List of IPs:
https://docs.xirsys.com/?pg=ip-whitelist
443,5349TCPMedia communication (TURN)
*.xirsys.com

List of IPs:
https://docs.xirsys.com/?pg=ip-whitelist
3478UDP,TCPICE negotiation (STUN)

2. For more information, refer to our firewall traversal guide at https://docs.daily.co/private/firewall-traversal-guide

Contents
Need Support?

Can find the answer you're looking for?

1
2
3
4
5
6
Logo

Save Time, Teach Better using Gloww AI!

Answer 5 quick questions to get a personalized experience.

Get Paid to Shape the Future of K-12 AI

  1. Join a 20-minute Zoom consultation.
  2. Share your feedback with our team. 
  3. Get $50 Amazon Gift Card.
$50 AMAZON gift card